Providers

As the healthcare industry moves to a value-based model, providers need to implement population health management programs and adopt new ways to help patients with chronic conditions to stay healthy and avoid costly hospital visits.

Health Dialog is the right partner for this effort. Whether you're an accountable care organization (ACO), a patient-centered medical home or an at-risk provider, we help you improve population health and reduce costs with our personalized patient engagement programs, multi-channel health coaching, medication adherence services and shared decision making tools.

At Health Dialog, our analytical and clinical experts have built a Care Pathways framework that enables us to stratify populations into targeted segments, with an emphasis on truly understanding each patient’s clinical needs, future risks, likely behaviors and receptivity to change. We then further stratify these segments based on a patient’s conditions, behavior patterns, age, socioeconomic factors, geographic location, language, access to technology and more.

By developing this deep understanding of the population’s analytics, we are better able to assess a patient’s health status and more accurately predict future risks and outcomes. This insight guides the development of patient engagement strategies and tools that enable you to deliver results in value-based or performance-based contracts.

Our Population Health solutions combine:

• Powerful analytics, using our Pathways Engine, to identify population risk and prioritize patients based on actionable opportunities that drive both short- and long-term outcomes
• Engagement and awareness campaigns that keep patients informed about—and attentive to—their health needs, such as medication adherence and chronic or care management programs
• Telephonic health coaching campaigns delivered by registered nurses with an average of 10 years of clinical experience
• Medication adherence and management programs that improve therapeutic outcomes and reduce unnecessary healthcare spending
• Health content and shared decision making tools that help patients prepare for provider visits and empower each patient, together with their providers, to make decisions about their health needs and treatment options