Privacy Policy

Privacy Policy

This Privacy Policy explains Health Dialog Services Corporation's ("Health Dialog's" or "our") privacy practices.  This Privacy Policy applies only to activities conducted and personal information collected on this website (the “Site”).  Health Dialog will take commercially reasonable steps to protect your privacy. Please read this Privacy Policy carefully to understand how we collect, share, and protect information about you.


This Privacy Policy is incorporated into and is part of the Terms and Conditions of Use of this website. The Terms and Conditions of Use include terms, such as governing choice of law and venue for dispute, that are important to this Privacy Policy.


Information About You That We Collect

In order to deliver personalized and relevant information to you through this Site, we collect information about you when you access certain content on this site.  We collect individually identifiable information you provide such as your name, email address, and occupation.

As with many other websites, the web servers used to operate the Site may collect certain data pertaining to you and the equipment and communications method that you use to access the Internet and the Site. We also may collect other identifying information from or about you in connection with your use of the Site. For example, we may collect and store the content of, and data regarding, any correspondence you may have with us or our representatives, regardless of the subject matter or the mode of communication by which such correspondence is made.


Our Use of "Cookies"

"Cookies" are small files of data that reside on your computer and allow us to recognize you if you return to the Site using the same computer and browser. We send a "session cookie" to your computer if and when you visit the website. These cookies allow us to recognize you if you visit multiple pages in the Site during the same session.


We also use longer-lasting cookies to display your name on some of our web forms, so that you don't have to retype your name and contact information each time you request content that requires a form to be submitted. Our cookie files are encoded so that any information stored in them may only be interpreted by the servers on the Site. Web browsers and other software allow you to erase cookies from your computer's hard drive, to block or reject all cookies, or to receive a warning before a cookie is stored. If you choose to reject cookies, the Site may not operate efficiently for you.


Third-Party Web Analytics Services

We use third-party web analytics services on our Sites, such as Google Analytics and Adobe Analytics. The service providers that administer these services use automated technologies to collect data (such as IP addresses, cookies and other device identifiers) to evaluate use of our Sites. To learn more about Google Analytics and how to opt out, please visit


How We Use Information About You

We may use information about you to notify you of opportunities available on or through the Site, to customize the Site content for you, to send you materials that you request from us, and for other legitimate and lawful business purposes.


Health Dialog may combine information about you with information about others who use the Site and remove all personal identifiers from the resulting combined information to create "de-identified information". We use de-identified information in the development of products and services to meet the continuing needs of our clients, and to analyze and improve the content, features, materials, and opportunities that we may make available on the Site. If you contact us for support or assistance, we may use information about you or your computer that you provide for purposes such as verifying whether your computer meets the minimum requirements needed to use the Site and our various services.


Data collected by our Web servers or otherwise through use of the Site is used to facilitate Site operation and system administration, to generate aggregated, non-personally identifiable statistical information, to monitor and analyze Site traffic and usage patterns, and to improve the content and content delivery with regard to the Site and the content, materials, opportunities, and services that we describe or make available on the Site. These data may reveal such things as the Internet Protocol address assigned to your computer, specific pages that you accessed on the Site or immediately prior to visiting the Site, and the length of time you spend at the Site, but without combining these data with other sources of information, they do not readily or personally identify you. For security reasons and to confirm the integrity of our data, however, we may combine components of these data with other sources of information that may identify you. Unless otherwise described in this Privacy Policy or our Terms and Conditions of Use, such identifying information will be used solely for our internal business purposes.  We never sell or rent your personal information to any third parties. 


How We Share or Disclose Information About You

In certain limited circumstances, we may disclose information about you and your usage of the website, if we become subject to a subpoena, search warrant or court order, or if we are otherwise legally required to disclose such information. Health Dialog may disclose information about you as necessary to establish or exercise our legal rights, to enforce the Terms and Conditions of Use, to assert and defend against legal claims, in connection with a corporate transaction resulting in a transfer of the assets or line of business relating to such data, and to investigate, prevent, or take other action regarding actual or suspected illegal or fraudulent activities. Health Dialog also may disclose such information in special cases, such as in response to a potential threat to the physical safety or well-being of you or others or to protect property.


Security Practices

We use commercially reasonable methods to keep information about you that we collect or store on or through the Site safe from unauthorized access.


Health Dialog maintains reasonable physical, electronic, and procedural safeguards designed to comply with applicable federal standards to help guard information about you and to assist us in preventing unauthorized access to that information. Nevertheless, no set of security safeguards is guaranteed to be impenetrable. We cannot and do not guarantee that communications to or from the Site, or that data transmitted or stored on or through the Site, are or will be totally secure from loss, misuse or unauthorized access by third parties. Health Dialog maintains identifiable information about you on this Site exclusively on servers located in the United States.


You Have Options

When corresponding with Health Dialog or our representatives, or when making a request for information or otherwise interacting with Health Dialog through the Site, you choose what information to supply, what questions to pose, and what comments to make, whether you wish to receive further information, and how we should provide such information. Please take care to share only information that you believe is appropriate.


There may be opportunities on the Site for you to opt-in or opt-out of certain uses and disclosures of information specific to particular tools or sections of the Site. There also may be opportunities for you to designate how you would like your e-mail address to be used or not used by Health Dialog for purposes related to the services provided through the Site. Please take care to evaluate these options where they are available.


Linked Sites

For your convenience, this Site may contain links to websites that are not operated by or affiliated with Health Dialog. These third party websites are not under our control. We are not responsible for, and this Privacy Policy does not apply to, the privacy or security practices of those sites or of any companies that we do not own or control. Any information you disclose once you access these other web sites is not subject to this Privacy Policy. We encourage you to seek out and read the privacy policy of each website that you visit to understand how information about you is collected, used, and protected.



If you have any questions or concerns regarding the privacy of your information and/or this Privacy Policy, please contact Health Dialog’s Privacy Officer at or:


Privacy Officer
Health Dialog Services Corporation
6 Bedford Farms, Suite 605
Bedford, NH 03110


If you become aware of any breach of Site security, this Privacy Policy, or the Terms and Conditions of Use, please notify us immediately.  Health Dialog is committed to maintaining the privacy and security of your information consistent with all applicable legal requirements and the terms of this Privacy Policy and will review all legitimate concerns.





A Special Note About Children

Health Dialog is committed to protecting the privacy of children. This Site is not designed or intended to attract children under age 13. We do not collect any personal information from any person if we know such person is a child under the age of 13. BY ACCESSING THIS SITE, YOU REPRESENT THAT YOU ARE 13 YEARS OF AGE OR OLDER.


Changes to the Privacy Policy

This Privacy Policy was last updated on August 1, 2021.  We reserve the right to modify, change or amend this Privacy Policy and our privacy practices at any time.  When we do so, we will post a revised Privacy Policy on the Site. Any such change will be effective immediately upon posting on the Site. Use of this Site after changes to the Privacy Policy is deemed to constitute your consent to the policy, as updated.  You are responsible for checking the Privacy Policy for such changes.